If you live in an area where homeowners associations exist, you probably already know that they can be very complicated.
HOAs are groups of homeowners who share common interests or concerns. They often manage common areas such as parks, streets, pools, etc. These organizations also provide trash collection, snow removal, street lighting, and more.
Effective Homeowners association management requires a combination of powerful software and expertise. This article highlights some of the benefits that management software can offer an HOA’s board members.
The Top 6 Benefits of HOA Software Management
There are many benefits to using HOA software, including having everything organized and streamlined while saving time. Additionally, there’ll be fewer calls from residents complaining about issues on their property. Some of these benefits include:
#1 Simultaneously Saves Time & Increases Productivity
The best part about using HOA management software is that it does all the tasks you wouldn’t want to do yourself. There are no manual data entry jobs, no playing phone tag, and no one standing around waiting for information to come in.
HOA board members can quickly gather information without wasting valuable staff time with automated processes. The main goal here is to make sure that your board members don’t lose their minds trying to figure out what’s going on, instead keep them focused on making decisions.
This way, there is less stress involved, and everyone stays happy and productive.
#2 Conveniently Manage Every Aspect Of Operations In One Place
While most people know what a homeowners association is, many don’t understand how powerful it can be. HOA management software allows you to schedule maintenance, track requests and expenses, create policies and rules, communicate with residents, send invoices, etc.
You could quickly find yourself going headfirst into a major time-consuming project if you didn’t have a system to keep you organized. Let’s face it; sometimes, even the best plans can fall apart, or tiny details can keep you busy for hours when handled manually.
However, with an effective system in place, it becomes effortless for you to stay on top of things as they happen and plan accordingly.
#3 Streamline Communications Between Boards
Many homeowners find that they aren’t getting notifications from boards unless something bad happens. But at the same time, they either haven’t checked their email much lately or don’t care enough to look at the emails coming in.
Since most homeowners feel like they don’t need to see the daily operations, they just let it slide. However, when there is a problem, the lack of communication between boards results in some issues not being resolved until someone gets frustrated and decides to call their board member personally.
With HOA management software, boards receive notifications whenever anything significant occurs, which helps resolve situations before problems arise.
#4 Help Keep Your Property Manager Happy And Motivated
As mentioned earlier, the key here is helping HOA board members and property managers streamline solving problems quickly and electronically rather than handle everything manually.
Instead of spending hours filling out forms by hand, managers have a set of tools at their disposal when using HOA management software to ensure that the job gets done correctly and efficiently.
You won’t be spending countless hours staring at paperwork, wondering where everything went wrong. Managers now have access to reports showing breakdowns in service, so they know right away when a policy needs to be updated, or a resident has been in contact with their office.
Furthermore, administrators who spend more time working will experience higher productivity since they won’t waste any time worrying about paperwork and scheduling issues.
#5 Provides A Better Experience For Residents
When people can choose where they live, they tend to pick places where they trust the neighbors and community leaders. Unfortunately, not all neighborhoods treat residents well, which can increase the number of complaints if not handled accordingly.
It makes sense that homeowners would prefer to reside in communities that allow them the flexibility to meet other residents and make friends. When you use HOA management software, you can schedule events and plan activities for your residents according to your budget.
A recent study found that 80% of Americans believe the quality of life increases when everyone within a community knows each other. It doesn’t necessarily mean everybody will become friends, but people will feel more comfortable engaging on the property.
When people are happy and comfortable in their communities, it promotes better health, increases happiness levels, and reduces the costs of medical care needed to treat stress or other conditions affiliated with loneliness.
These types of results are a direct reflection of the value of having trustworthy leaders in an HOA Association.
#6 Improved Customer Service
Most HOA’s that fail to recognize the value of good customer service run into multiple issues with their residents and board members. When people have several options available for their insurance needs, maintenance services, or other tasks, they feel more comfortable.
Having an HOA management software system can provide all the details needed at the click of a few buttons. You won’t need to get out an old phonebook or start searching the internet for companies because everything you need will be at your fingertips.
When a resident calls or comes into the office, you can quickly access the resources needed to get them the answers they need immediately. It’s also an excellent tool for building community relationships and earning trust.
Things to Consider when Choosing HOA Management Software
HOA management software shouldn’t cost a lot of money. Many companies offer free installations, but the package may have limited features. It’s important to consider whether or not the company provides enough support for the property’s needs before committing.
One way to get an idea of the level of support offered by different packages is to check its reviews and ratings online. However, some people are willing to pay more for certain extras, like cloud storage, email marketing tools, or security updates.
For example, some software companies may require you to buy additional licenses or add-ons after your initial purchase. They may also charge extra for training materials to ensure that you get the most from their software.
Another thing to watch out for is the level of responsiveness from technical support personnel and what type of warranty is included.
Some systems might be able to resolve problems themselves, whereas others will require manual intervention. A poor response rate can cause frustration and confusion for potential customers, so try to avoid packages with long waiting times for repairs.
Similarly, if the vendor doesn’t let you access the software 24/7, this could leave you unable to address issues when they arise. Contact us today if you are looking for a reliable, all-inclusive HOA management software that you can depend on for your community needs.
HOA management software benefits residential managers, board members, and community owners. It improves efficiency and increases profits by allowing managers to get work done faster while reducing mistakes and providing transparency to homeowners.
HOA board members benefit from this because they can cut down on their workload, free up time and energy for other tasks, and stop wasting money on things that can be streamlined using this type of software.
Are you looking for the best HOA software management solutions? Get in touch with us today.